You can control volume on a Hisense TV without a remote using the TV’s buttons, a phone remote app, HDMI-CEC gear, or your audio device’s controls.
Losing a remote is annoying, especially when the TV boots up louder than you’d like or gets stuck muted. The good news is you usually have more than one way to change volume, even if the on-screen menu feels out of reach at first.
This guide walks you through the reliable options, starting with the ones that work with zero setup. You’ll also get a quick way to identify what type of Hisense TV you have, since the best method depends on whether it runs Roku TV, Google TV / Android TV, or VIDAA.
Control volume on a Hisense TV without a remote with the built-in buttons
Most Hisense sets have at least one physical control. On many models it’s a small joystick-style button. On others it’s a row of clicky buttons. Either way, you can usually change volume once you find them and learn the “press vs. press-and-hold” rhythm.
Where the buttons usually hide
- Check the lower back panel — Stand behind the TV and feel along the bottom edge near the center.
- Check the right or left edge — Run your fingers down the side bezel; some models place buttons mid-way down.
- Check under the logo area — Look for a small nub or square under the front frame near the brand mark.
If you find a single joystick button, treat it like a tiny game controller. A short press often opens a mini menu. Pushing it up or down commonly changes volume.
How to raise or lower volume with a joystick button
- Press once to wake the control menu — Wait for a small on-screen panel to appear.
- Push up or down for volume — Pause a second after each tap so the TV registers the change.
- Press to confirm and exit — A quick press often closes the panel.
How to raise or lower volume with a button row
- Tap Volume Up — On some sets this is labeled VOL+ or +.
- Tap Volume Down — On some sets this is labeled VOL- or -.
- Hold the button if the first tap does nothing — Some panels need a short hold to trigger the on-screen volume bar.
Figure out what system your Hisense TV is running
If you can see the home screen, you can identify the TV system in under a minute. This matters because phone remotes work differently across Roku TV, Google TV / Android TV, and VIDAA.
- Spot the Roku home — You’ll see a purple Roku theme or a left-side menu with “Home” and tiled apps.
- Spot the Google TV home — You’ll see a top bar with tabs like “For you” and app rows that feel Google-like.
- Spot the VIDAA home — You’ll see a VIDAA label or a launcher with VIDAA-branded sections.
If you can’t reach the home screen because the TV is stuck on an input, you can still use the methods below. Start with HDMI-CEC, then try a phone app if the TV is already on Wi-Fi.
Use a phone as a remote when your Hisense TV is already on Wi-Fi
Phone remotes are great when the TV is connected to your network. If the TV is not on Wi-Fi yet, skip to the HDMI-CEC method or the universal remote section first.
Roku TV: Use the official Roku mobile app
On Hisense Roku TVs, the cleanest option is Roku’s own app. It can change volume on many Roku TV models, plus it gives you on-screen typing for sign-ins.
- Install the Roku app — Get it from Roku’s mobile app page.
- Join the same Wi-Fi — Put your phone on the same network the TV uses.
- Open Remote in the app — Use the volume buttons inside the remote screen.
If the TV doesn’t show up, your phone and TV are probably on different Wi-Fi bands or the TV is offline. If you have a dual-band router, try putting both devices on the same band name, then refresh the devices list.
Google TV / Android TV: Use the Google TV app remote
Many Hisense Google TV and Android TV models can be controlled from the Google TV app. It pairs by code the first time, then it works like a standard remote.
- Install Google TV — Get it from Google TV on Google Play.
- Connect to the TV — In the app, use the TV connection option and enter the code shown on the screen.
- Use volume controls — Try the on-screen buttons first; on some setups your phone’s hardware volume buttons also map to TV volume.
VIDAA TVs: When a phone app works and when it won’t
VIDAA models vary by year and region. Some accept a phone remote on the same network, some do not, and many third-party “universal remote” apps are stuffed with ads. If you try one, watch what permissions it asks for and stick to apps with a solid track record.
If you want an official starting point for TV operation tips, Hisense publishes interactive guides. The layouts differ by model, yet the button locations and menu patterns can still help you get unstuck. See Hisense help guides for model-specific walk-throughs.
Use HDMI-CEC to change volume with another remote you already have
HDMI-CEC is the feature that lets devices control each other over HDMI. If your Hisense TV has CEC enabled, you may be able to change TV volume using a streaming box remote, a game controller remote, or another device you already use daily.
What to try first
- Grab a streaming device remote — Apple TV, Fire TV, Chromecast, and many cable boxes can send volume commands.
- Press Volume Up and Volume Down — Watch for the TV volume bar to appear.
- Try the device’s settings for TV control — Many remotes have a “control TV” setup that teaches the remote to handle volume.
When HDMI-CEC fails
- CEC is off — Some TVs ship with it off, or it got disabled during setup.
- The remote only changes the streaming volume — Some setups change app volume, not TV speaker output.
- You’re using optical audio — If sound goes out via optical to a soundbar, the TV may not be in charge of volume.
If you can access settings later, turn on CEC and retest. If you can’t reach settings yet, jump to the “audio device” method next.
Control volume from the connected audio device
If your Hisense TV feeds sound to a soundbar, receiver, or powered speakers, the TV remote is not always the “boss” of volume. In those cases, controlling volume on the audio gear is the fastest fix.
Common setups and what controls volume
| Setup | Where volume changes | Works with no Wi-Fi |
|---|---|---|
| TV speakers | TV buttons, phone remote, or CEC remote | Yes |
| Soundbar via HDMI ARC/eARC | Soundbar remote, CEC remote, sometimes TV buttons | Yes |
| Soundbar via optical | Soundbar remote only in many cases | Yes |
- Use the soundbar buttons — Many bars have volume controls on the side or top panel.
- Use the soundbar remote — Even a cheap soundbar remote often brings you back to normal fast.
- Check for “Fixed” audio output — Some TVs lock output level when an external device is connected.
When the TV is stuck muted or stuck on one input
This is the most frustrating scenario: no remote, the TV is on, and you can’t reach the menu. You still have a few moves that often work.
Unmute using the physical control
- Open the control panel — Use the joystick press or the Menu button if your TV has one.
- Move to the mute icon — Some mini panels show a speaker icon you can toggle.
- Raise volume one step — On many sets, increasing volume also clears mute.
Switch inputs from the TV body
- Look for an Input button — Some models include a Source or Input button on the button row.
- Use a long press on the joystick — Many joysticks open a panel with Input as one of the options.
Use a device that can wake the TV
If a console or streaming stick is connected, wake it and see if the TV auto-switches. Once you’re on that input, the device remote may give you volume control via CEC.
Get a replacement remote that works without guesswork
If you want a clean, permanent fix, a replacement remote or a universal remote is still the most dependable route. The goal is to avoid random “says it will work with any set” remotes that miss half the buttons you need.
Two easy shopping rules
- Match the TV model code — The model number is usually on a sticker on the back of the TV.
- Choose a remote style that fits your TV system — Roku remotes are not the same as Google TV remotes.
Pairing notes that save time
- Try it first without pairing — Many infrared remotes work immediately for volume and power.
- Pair only if it’s a voice remote — Bluetooth remotes often need pairing to use voice and quick buttons.
- Keep fresh batteries handy — Weak batteries cause flaky pairing and random button misses.
Quick troubleshooting when volume still won’t change
When none of the methods change volume, it’s usually a settings lock, an external audio path, or a device that is controlling sound in a way you didn’t expect.
- Check for headphones or Bluetooth audio — If the TV is sending sound to a headset, TV speaker volume may be disabled.
- Look for an on-screen “Audio Out” label — This can hint that the TV is routing sound elsewhere.
- Power-cycle the TV — Unplug it for 60 seconds, plug it back in, then try the physical buttons again.
- Reset the sound mode — If you can reach settings, set audio output back to TV speakers and test volume.
- Test with a different HDMI port — A misbehaving device can spam CEC commands and mess with control.
If you regain menu access, take two minutes to turn on network features and CEC so you have backup control next time. A phone remote plus physical buttons is a solid one-two punch for daily use.